How To Fix CRM_ISU_UOCM014 - &1 order items checked &2 issues found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_UOCM - Messages related to the utilities order consitency framework

• Message number: 014

• Message text: &1 order items checked &2 issues found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_UOCM014 - &1 order items checked &2 issues found ?

  The SAP error message CRM_ISU_UOCM014 typically indicates that there are issues with order items in the context of SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU). The message format suggests that it is reporting on the number of order items checked and the number of issues found.
  Cause:
  The error message can arise due to various reasons, including but not limited to:
  
  Data Inconsistencies: There may be inconsistencies in the order data, such as missing mandatory fields, incorrect data formats, or invalid references.
  Configuration Issues: The system configuration for the order management process may not be set up correctly, leading to validation errors.
  Business Rules Violations: The order items may not comply with the defined business rules or constraints in the system.
  Integration Issues: If the order is integrated with other systems (like ERP), there may be issues in the data transfer or mapping.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  Review the Order Items: Check the specific order items mentioned in the error message. Look for any missing or incorrect data.
  Check Configuration: Ensure that the configuration settings for order management in your SAP system are correct and aligned with business requirements.
  Validate Business Rules: Review the business rules that apply to the order items and ensure that all items comply with these rules.
  Use Transaction Codes: Utilize relevant transaction codes (like CRM_ORDER or CRM_ORDERADM_I) to analyze the order and its items in detail.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific issues found.
  Testing: If changes are made, conduct thorough testing to ensure that the issues are resolved and that no new issues are introduced.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number in the SAP Support Portal.
  Documentation: Review the SAP documentation for CRM and ISU to understand the order management process and any specific requirements.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after following these steps, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP CRM and ISU for further investigation.