How To Fix CRM_ISU_UOCM016 - Contract &1 is canceled in SAP CRM but not in SAP ERP

CRM_ISU_UOCM016 - Overview

• Message type: E = Error

• Message class: CRM_ISU_UOCM - Messages related to the utilities order consitency framework

• Message number: 016

• Message text: Contract &1 is canceled in SAP CRM but not in SAP ERP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_UOCM016 - Contract &1 is canceled in SAP CRM but not in SAP ERP ?

  The SAP error message CRM_ISU_UOCM016 indicates that a contract in SAP Customer Relationship Management (CRM) has been canceled, but the corresponding contract in SAP ERP (Enterprise Resource Planning) has not been canceled. This inconsistency can lead to issues in data synchronization between the two systems.
  
  Cause:
  
  Data Synchronization Issues: The most common cause of this error is a failure in the data synchronization process between SAP CRM and SAP ERP. This can happen due to network issues, system downtime, or configuration problems.
  Manual Changes: If a user manually cancels a contract in SAP CRM without performing the corresponding action in SAP ERP, this inconsistency will arise.
  Integration Errors: There may be issues with the middleware or integration tools (like SAP PI/PO or SAP Cloud Platform Integration) that facilitate communication between SAP CRM and SAP ERP.
  
  Configuration Issues: Incorrect configuration settings in either system can lead to discrepancies in contract status.
  
  
  Solution:
  
  Check Contract Status: Verify the status