How To Fix CRM_IST_UI_ADJREQ352 - Maintanance only allowed for transaction types defined as dispute

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_UI_ADJREQ - Adjustment Requests: Message Class

• Message number: 352

• Message text: Maintanance only allowed for transaction types defined as dispute

What causes this issue?

Maintenance of related objects is only allowed for transaction types
that are marked as dispute.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please set the flag IS_DISPUTE for the current transaction type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_UI_ADJREQ352 - Maintanance only allowed for transaction types defined as dispute ?

  The SAP error message CRM_IST_UI_ADJREQ352 indicates that maintenance actions are only permitted for transaction types that are defined as "dispute" in the SAP Customer Relationship Management (CRM) system. This error typically arises when a user attempts to perform maintenance on a transaction type that is not configured to allow such actions.
  Cause:
  
  Transaction Type Configuration: The transaction type you are trying to maintain is not set up as a dispute type in the system. SAP CRM has specific configurations for different transaction types, and only those defined as disputes can be modified or maintained in the way you are attempting.
  User Permissions: The user may not have the necessary permissions to perform maintenance on the specified transaction type.
  System Settings: There may be system settings or business rules that restrict maintenance actions on certain transaction types.
  
  Solution:
  
  
  Check Transaction Type Configuration:
  
  Go to the transaction type configuration in SAP CRM (usually found in the customizing settings under SPRO).
  Verify if the transaction type you are trying to maintain is defined as a dispute type. If not, you may need to change the configuration or use a different transaction type that is allowed for maintenance.
  
  
  
  Adjust User Permissions:
  
  Ensure that the user has the appropriate roles and authorizations to perform maintenance on the transaction types in question. This can be checked in the user roles assigned to the user in the SAP system.
  
  
  
  Consult with SAP Basis or Functional Team:
  
  If you are unsure about the configuration or permissions, consult with your SAP Basis or functional team. They can provide insights into the system settings and help adjust configurations if necessary.
  
  
  
  Review Documentation:
  
  Check the SAP documentation or help files related to transaction types and dispute management for further guidance on how to properly configure and maintain these types.
  
  
  
  Related Information:
  
  Transaction Types in SAP CRM: Transaction types are used to categorize different business processes in SAP CRM. Each type can have specific settings that determine how it behaves in the system.
  Dispute Management: This is a specific area within SAP CRM that deals with managing disputes between customers and the organization. It has its own set of rules and configurations.
  SAP Notes and Support: If the issue persists, consider searching for relevant SAP Notes or reaching out to SAP support for assistance. They may have specific patches or updates that address similar issues.
  
  By following these steps, you should be able to resolve the error and perform the necessary maintenance actions in SAP CRM.