How To Fix CRM_ISU_CONSUM001 - Point of delivery (&1):

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_CONSUM - IS-U Profile: Error Messages

• Message number: 001

• Message text: Point of delivery (&1):

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_CONSUM001 - Point of delivery (&1): ?

  The SAP error message CRM_ISU_CONSUM001 typically relates to issues with the point of delivery (POD) in the SAP Customer Relationship Management (CRM) system, particularly in the context of Utilities (IS-U). This error can occur when there is a problem with the configuration or data related to the point of delivery.
  Cause:
  The error message CRM_ISU_CONSUM001 usually indicates that there is an issue with the point of delivery (POD) specified in the transaction. Common causes include:
  
  Invalid Point of Delivery: The specified POD does not exist in the system or is not correctly configured.
  Data Inconsistency: There may be inconsistencies in the data related to the POD, such as missing or incorrect master data.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the POD.
  Status Issues: The POD may be in a status that does not allow the requested operation (e.g., inactive or blocked).
  
  Solution:
  To resolve the CRM_ISU_CONSUM001 error, you can take the following steps:
  
  
  Verify the Point of Delivery:
  
  Check if the POD exists in the system. You can do this by navigating to the relevant transaction (e.g., IS-U transactions) and searching for the POD.
  Ensure that the POD is correctly configured and active.
  
  
  
  Check Master Data:
  
  Review the master data associated with the POD to ensure that all required fields are filled out correctly and that there are no inconsistencies.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify the POD. You may need to consult with your SAP security team to verify this.
  
  
  
  Check POD Status:
  
  Verify the status of the POD. If it is inactive or blocked, you may need to change its status to allow the operation you are trying to perform.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction codes.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the IS-U module, such as EAM (for managing PODs) or ISU related transactions.
  SAP Notes: Search for SAP Notes related to CRM_ISU_CONSUM001 in the SAP Support Portal for any patches or updates that may address the issue.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_ISU_CONSUM001 error message.