How To Fix CRM_IST_UI_ADJREQ353 - The object &1 does not exist in CRM, please doublecheck name correctness

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_UI_ADJREQ - Adjustment Requests: Message Class

• Message number: 353

• Message text: The object &1 does not exist in CRM, please doublecheck name correctness

What causes this issue?

Object name that was entered does not exist in the CRM-table TOJTB. The
reasons can be:
1. The object is a CRM-object and was not yet entered into the table
TOJTB.
2. The entered object is a non-CRM object and therefore can not exist
in the table TOJTB.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

1. If the object shall be entered into TOJTB, please use transaction
SWO1 for this purpose.
2. If this is a non-CRM object, please check whether the object name is
correct.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_UI_ADJREQ353 - The object &1 does not exist in CRM, please doublecheck name correctness ?

  The SAP error message CRM_IST_UI_ADJREQ353 indicates that the system cannot find the specified object in the CRM system. This typically occurs when the object name provided does not match any existing records in the database. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Object Name: The most common cause is that the object name entered is misspelled or does not exist in the CRM system.
  Object Deletion: The object may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary permissions to view the object, leading to the perception that it does not exist.
  Data Synchronization Issues: If the CRM system is integrated with other systems (like ERP), there may be synchronization issues causing the object to be missing.
  Incorrect Configuration: There may be configuration issues in the CRM system that prevent the object from being recognized.
  
  Solutions:
  
  Verify Object Name: Double-check the spelling and format of the object name you are trying to access. Ensure that it matches exactly with what is stored in the CRM system.
  Check Object Existence: Use transaction codes or reports in SAP to search for the object. For example, you can use transaction CRMD_ORDER to look for CRM orders or other relevant transactions based on the object type.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the object. You may need to consult with your SAP security team to verify this.
  Check for Deletion/Archiving: Investigate whether the object has been deleted or archived. You may need to consult with your data management team to see if the object can be restored.
  Data Synchronization: If the CRM is integrated with other systems, check for any synchronization issues. Ensure that data is being transferred correctly between systems.
  Consult Documentation: Review any relevant SAP documentation or notes related to the specific object type you are working with for additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you investigate the issue further, such as SE11 (Data Dictionary), SE16 (Data Browser), or CRMD_ORDER.
  SAP Community: Consider reaching out to the SAP Community forums for additional insights or similar experiences from other users.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.