How To Fix CRM_IST_UI_ADJREQ306 - There are related ERP Documents

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_UI_ADJREQ - Adjustment Requests: Message Class

• Message number: 306

• Message text: There are related ERP Documents

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_UI_ADJREQ306 - There are related ERP Documents ?

  The SAP error message CRM_IST_UI_ADJREQ306 typically indicates that there are related ERP documents associated with the adjustment request you are trying to process in the CRM system. This error often arises in scenarios where there are dependencies or linked documents that need to be addressed before proceeding with the adjustment request.
  Cause:
  
  Linked ERP Documents: The adjustment request you are trying to process is linked to one or more ERP documents (like sales orders, delivery documents, etc.) that need to be resolved or processed first.
  Incomplete Processing: The related ERP documents may not be fully processed, or there may be pending actions that need to be completed.
  Data Consistency Issues: There may be inconsistencies between the CRM and ERP systems that prevent the adjustment request from being processed.
  
  Solution:
  
  Check Related Documents: Review the related ERP documents associated with the adjustment request. You can do this by navigating to the relevant transaction in the ERP system to see the status of these documents.
  Complete Pending Actions: If there are any pending actions or statuses that need to be addressed in the ERP documents, complete those actions. This may involve updating, releasing, or closing the related documents.
  Consult with ERP Team: If you are unsure about the status of the related documents, consult with your ERP team or the responsible personnel to get clarity on what needs to be done.
  Error Logs: Check the error logs or transaction codes (like SLG1) for more detailed information about the error and any additional context that may help in resolving the issue.
  System Synchronization: Ensure that the CRM and ERP systems are properly synchronized. Sometimes, data inconsistencies can arise from issues in the integration between the two systems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in both CRM and ERP systems that can help you navigate and resolve issues (e.g., CRM Order Management, ERP Sales Order Management).
  Documentation: Refer to SAP documentation or help notes related to CRM and ERP integration for more detailed troubleshooting steps.
  SAP Notes: Check for any SAP Notes that may address this specific error message or provide guidance on handling related document issues.
  
  If the issue persists after following these steps, it may be beneficial to escalate the matter to your SAP support team or consult with SAP support for further assistance.