How To Fix CRM_IST_UI_ADJREQ137 - Can't create new adjustment request, there is new one in the session

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_UI_ADJREQ - Adjustment Requests: Message Class

• Message number: 137

• Message text: Can't create new adjustment request, there is new one in the session

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_UI_ADJREQ137 - Can't create new adjustment request, there is new one in the session ?

  The SAP error message CRM_IST_UI_ADJREQ137 indicates that you are trying to create a new adjustment request in the SAP CRM system, but there is already an existing adjustment request in the session. This is a common issue when working with adjustment requests in the SAP CRM environment.
  Cause:
  The error occurs because the system does not allow multiple adjustment requests to be created simultaneously in the same session. This is a safeguard to prevent data inconsistencies and ensure that users do not inadvertently create conflicting requests.
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check Existing Adjustment Requests: 
  
  Before creating a new adjustment request, check if there is an existing one in your session. You can do this by navigating to the adjustment request screen and reviewing any open requests.
  
  
  
  Complete or Cancel the Existing Request:
  
  If there is an existing adjustment request that you no longer need, you can either complete it or cancel it. Make sure to save any changes if you are completing the request.
  
  
  
  Log Out and Log Back In:
  
  If you are unable to find the existing request or if the session seems to be stuck, try logging out of the SAP system and logging back in. This can sometimes clear session-related issues.
  
  
  
  Use a New Session:
  
  If you need to create a new adjustment request urgently, consider opening a new session (using the transaction code /n followed by the transaction code for creating adjustment requests) to see if you can create the request there.
  
  
  
  Check for Background Processes:
  
  Sometimes, background processes or workflows may be holding onto the adjustment request. Ensure that there are no background jobs that might be affecting your ability to create a new request.
  
  
  
  Consult with Your SAP Administrator:
  
  If the issue persists, it may be beneficial to consult with your SAP administrator or support team. They can check for any system-level issues or configurations that might be causing this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for adjustment requests in SAP CRM, such as CRMD_ORDER for managing orders and requests.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Documentation: Review the user documentation for SAP CRM to understand the workflow and best practices for managing adjustment requests.
  
  By following these steps, you should be able to resolve the error and successfully create a new adjustment request in SAP CRM.