How To Fix CRM_IST_UI_ADJREQ135 - Can't create new dispute, there is current new dispute in the session

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_UI_ADJREQ - Adjustment Requests: Message Class

• Message number: 135

• Message text: Can't create new dispute, there is current new dispute in the session

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_UI_ADJREQ135 - Can't create new dispute, there is current new dispute in the session ?

  The SAP error message CRM_IST_UI_ADJREQ135 indicates that you are trying to create a new dispute in the SAP CRM system while there is already an active session with a new dispute that has not been saved or processed. This is a common issue when working with the CRM interface, particularly in scenarios where multiple disputes are being handled.
  Cause:
  The primary cause of this error is that the system does not allow multiple new disputes to be created in the same session. If you have already initiated the creation of a new dispute and have not yet saved or completed that process, the system will prevent you from starting another one.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Current Session: Look for any unsaved or open dispute creation sessions. If you have a dispute that is currently being created, either save it or cancel it before attempting to create a new one.
  
  
  Save or Complete the Existing Dispute: If you have already started creating a dispute, make sure to either save it or complete the process. This will free up the session for new entries.
  
  
  Close Unused Sessions: If you have multiple sessions open, consider closing any that are not needed. This can help clear up the session state and allow you to create a new dispute.
  
  
  Log Out and Log Back In: If the issue persists, try logging out of the SAP system and then logging back in. This can sometimes reset the session state and resolve the issue.
  
  
  Check for System Updates: Ensure that your SAP system is up to date, as there may be patches or updates that address this issue.
  
  
  Consult Documentation or Support: If you continue to experience issues, refer to SAP documentation or contact your SAP support team for further assistance.
  
  
  Related Information:
  
  Session Management: Understanding how sessions work in SAP CRM can help prevent this error. Familiarize yourself with how to manage sessions effectively.
  User Training: If multiple users are encountering this issue, consider providing training on how to handle disputes in the system to minimize confusion.
  Error Logs: Check the system logs for any additional error messages that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the error and successfully create a new dispute in SAP CRM.