How To Fix CRM_IST_UI_ADJREQ134 - Can't create new dispute, there is current dispute in the session

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_UI_ADJREQ - Adjustment Requests: Message Class

• Message number: 134

• Message text: Can't create new dispute, there is current dispute in the session

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_UI_ADJREQ134 - Can't create new dispute, there is current dispute in the session ?

  The SAP error message CRM_IST_UI_ADJREQ134 indicates that you are trying to create a new dispute in the SAP CRM system while there is already an existing dispute open in the current session. This is a common restriction in many systems to prevent data inconsistencies or conflicts that could arise from having multiple disputes open at the same time.
  Cause:
  
  The primary cause of this error is that the system does not allow the creation of a new dispute when there is an active dispute already being processed in the same session. This is a design choice to ensure that users do not inadvertently mix up data or create conflicts.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Close the Existing Dispute:
  
  If you have an existing dispute open, you need to either complete it or close it before you can create a new one. Make sure to save any changes made to the current dispute.
  
  
  
  End the Session:
  
  If you do not need the existing dispute, you can log out of the session or close the application and then log back in. This will clear the current session and allow you to create a new dispute.
  
  
  
  Use a New Session:
  
  If you need to keep the existing dispute open for reference, consider opening a new session (e.g., a new browser window or tab) to create the new dispute.
  
  
  
  Check for Background Processes:
  
  Sometimes, background processes or transactions may be holding onto the dispute. Ensure that there are no other users or processes that might be affecting the session.
  
  
  
  Consult Documentation or Support:
  
  If the issue persists, consult the SAP documentation or reach out to your SAP support team for further assistance. They may provide additional insights or configurations that could help.
  
  
  
  Related Information:
  
  SAP Notes and Documentation: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  User Training: Ensure that users are trained on how to manage disputes effectively within the system to avoid running into this error frequently.
  System Configuration: Review the system configuration settings related to dispute management to see if there are any parameters that can be adjusted to better suit your business processes.
  
  By following these steps, you should be able to resolve the error and continue with your work in the SAP CRM system.