How To Fix CRM_IST_UI_ADJREQ138 - Business agreement is not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_UI_ADJREQ - Adjustment Requests: Message Class

• Message number: 138

• Message text: Business agreement is not unique

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_UI_ADJREQ138 - Business agreement is not unique ?

  The SAP error message CRM_IST_UI_ADJREQ138 indicates that there is an issue with the uniqueness of a business agreement in the context of a CRM (Customer Relationship Management) system. This error typically arises when a user attempts to create or modify a business agreement, but the system finds multiple entries that match the criteria, leading to ambiguity.
  Cause:
  
  Duplicate Entries: The most common cause of this error is the existence of multiple business agreements that meet the search criteria. This can happen if the same business agreement is entered multiple times or if there are similar agreements that are not properly distinguished.
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect or incomplete information that leads to multiple matches.
  Search Criteria: The search criteria used to retrieve the business agreement may be too broad, resulting in multiple potential matches.
  
  Solution:
  
  Refine Search Criteria: When searching for a business agreement, ensure that the search criteria are specific enough to narrow down the results. Use additional filters or parameters to limit the search.
  Check for Duplicates: Review the existing business agreements in the system to identify any duplicates. If duplicates are found, consider consolidating them or removing unnecessary entries.
  Data Cleanup: Perform a data cleanup to ensure that all business agreements are unique and that there are no inconsistencies in the data.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing business agreements and resolving uniqueness issues.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may be able to provide insights or solutions based on the specific configuration of your SAP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with business agreements, such as CRMD_ORDER for managing orders and agreements.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or updates that address the issue.
  User Roles and Permissions: Ensure that the user has the appropriate roles and permissions to access and modify business agreements, as this can sometimes lead to unexpected errors.
  
  By following these steps, you should be able to resolve the error and ensure that business agreements are managed effectively within your SAP CRM system.