How To Fix CRM_IST_UI_ADJREQ121 - Dispute &1 - items

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_UI_ADJREQ - Adjustment Requests: Message Class

• Message number: 121

• Message text: Dispute &1 - items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_UI_ADJREQ121 - Dispute &1 - items ?

  The SAP error message CRM_IST_UI_ADJREQ121 typically relates to issues encountered in the context of dispute management within the SAP Customer Relationship Management (CRM) module. This error message indicates that there is a problem with the adjustment request for a dispute item.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Missing or Incomplete Data: Required fields or data for the dispute item may be missing or incomplete.
  Incorrect Status: The status of the dispute or the items involved may not allow for the requested action (e.g., the dispute might be closed or in a status that does not permit adjustments).
  Authorization Issues: The user may not have the necessary permissions to perform the action related to the dispute item.
  Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly, leading to this error.
  
  Solution:
  To resolve the error CRM_IST_UI_ADJREQ121, you can take the following steps:
  
  
  Check Data Completeness: Ensure that all required fields for the dispute item are filled out correctly. Review the details of the dispute and make sure that all necessary information is provided.
  
  
  Verify Status: Check the status of the dispute and the items involved. If the dispute is in a status that does not allow for adjustments, you may need to change the status or take appropriate actions to enable adjustments.
  
  
  Review Authorizations: Ensure that the user attempting to make the adjustment has the necessary authorizations. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  Consult Configuration Settings: If the issue persists, review the configuration settings related to dispute management in your SAP system. This may involve checking the customizing settings in transaction SPRO or consulting with your SAP functional consultant.
  
  
  Check for Notes and Patches: Look for any SAP Notes or patches that may address this specific error. Sometimes, SAP releases updates that fix known issues.
  
  
  Contact SAP Support: If you are unable to resolve the issue with the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to dispute management, such as CRM_DNO_MONITOR or CRM_ORDER.
  Documentation: Review SAP documentation related to dispute management for best practices and troubleshooting tips.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.