How To Fix CRM_IST_UI_ADJREQ120 - Dispute &1, &2 - items

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_UI_ADJREQ - Adjustment Requests: Message Class

• Message number: 120

• Message text: Dispute &1, &2 - items

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_UI_ADJREQ120 - Dispute &1, &2 - items ?

  The SAP error message CRM_IST_UI_ADJREQ120 typically relates to issues encountered in the context of dispute management within the SAP Customer Relationship Management (CRM) module. This error message indicates that there is a problem with the adjustment request for a dispute, specifically concerning the items involved.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Missing or Incomplete Data: Required fields or data for the adjustment request may be missing or incomplete.
  Invalid Item Status: The items involved in the dispute may not be in a valid status for processing the adjustment request.
  Authorization Issues: The user may not have the necessary permissions to perform the action related to the dispute.
  Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly for handling disputes and adjustment requests.
  
  Solution:
  To resolve the CRM_IST_UI_ADJREQ120 error, you can take the following steps:
  
  
  Check Data Completeness: Ensure that all required fields for the adjustment request are filled out correctly. Verify that the items involved in the dispute have all necessary data.
  
  
  Review Item Status: Check the status of the items related to the dispute. Ensure that they are in a state that allows for adjustments. If the items are closed or in a status that does not permit adjustments, you may need to change their status.
  
  
  Verify User Authorizations: Ensure that the user attempting to process the adjustment request has the necessary authorizations. You may need to consult with your SAP security team to confirm that the user has the appropriate roles and permissions.
  
  
  Consult Configuration Settings: Review the configuration settings related to dispute management in your SAP system. Ensure that all necessary settings are correctly configured to allow for adjustment requests.
  
  
  Check for System Notes or Updates: Sometimes, SAP releases notes or updates that address specific issues. Check the SAP Support Portal for any relevant notes that may pertain to this error message.
  
  
  Debugging: If the issue persists, consider using the debugging tools in SAP to trace the error and identify the root cause. This may require assistance from a technical consultant or developer.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or solutions for this specific error.
  Documentation: Review the official SAP documentation for CRM dispute management to understand the processes and requirements better.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support for further assistance.