How To Fix CRM_IST_CONTRACT165 - No document found with header GUID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_CONTRACT - Messages for the IST Contract

• Message number: 165

• Message text: No document found with header GUID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_CONTRACT165 - No document found with header GUID &1 ?

  The SAP error message CRM_IST_CONTRACT165 indicates that the system could not find a document associated with the specified header GUID (Globally Unique Identifier). This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or process a contract or related document.
  Causes:
  
  Incorrect GUID: The GUID provided may be incorrect or does not exist in the database.
  Document Deletion: The document associated with the GUID may have been deleted or archived.
  Authorization Issues: The user may not have the necessary authorizations to view the document.
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues leading to missing documents.
  Database Issues: There could be issues with the database that prevent the document from being retrieved.
  
  Solutions:
  
  Verify the GUID: Check the GUID you are using to ensure it is correct. You can do this by searching for the document in the CRM system using other identifiers (like contract number).
  Check Document Status: Look into whether the document has been deleted or archived. If it has been archived, you may need to restore it from the archive.
  Authorization Check: Ensure that the user has the necessary permissions to access the document. You may need to consult with your SAP security team.
  Data Consistency Check: If the system is integrated with other systems, ensure that data synchronization is functioning correctly. You may need to run consistency checks or re-synchronize data.
  Database Health Check: If you suspect database issues, consult your database administrator to check for any inconsistencies or errors in the database.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like CRMD_ORDER to search for contracts and check their status.
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Debugging: If you have access to debugging tools, you can analyze the program flow to see where the error is occurring and gather more context about the issue.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message and any relevant details.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.