How To Fix CRM_IST_CONTRACT164 - No document found with header ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_CONTRACT - Messages for the IST Contract

• Message number: 164

• Message text: No document found with header ID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_CONTRACT164 - No document found with header ID &1 ?

  The SAP error message CRM_IST_CONTRACT164 with the description "No document found with header ID &1" typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to locate a document (such as a contract or order) associated with the specified header ID.
  Causes:
  
  Incorrect Header ID: The header ID provided may be incorrect or does not exist in the system.
  Document Deletion: The document associated with the header ID may have been deleted or archived.
  Authorization Issues: The user may not have the necessary authorizations to view the document.
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues leading to missing documents.
  Incorrect Configuration: There may be configuration issues in the CRM system that prevent the document from being found.
  
  Solutions:
  
  Verify Header ID: Check the header ID you are using to ensure it is correct. You can do this by searching for the document in the CRM system using other identifiers.
  Check Document Status: Look for the status of the document to see if it has been deleted or archived. You can use transaction codes like CRMD_ORDER to search for the document.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the document. This may involve checking roles and permissions in the SAP system.
  Data Consistency Check: If the system is integrated with other systems, perform a data consistency check to ensure that all documents are properly synchronized.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate further, especially if there are configuration issues or system errors.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and contracts.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to CRM contract management for more context on how documents are managed and accessed.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to SAP support for further assistance.