How To Fix CRM_ISM_CIC006 - The period is incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISM_CIC - IS-M: Integration IS-Media-CRM Interaction Center

• Message number: 006

• Message text: The period is incorrect

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISM_CIC006 - The period is incorrect ?

  The SAP error message CRM_ISM_CIC006: "The period is incorrect" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with time-dependent data such as business transactions, activities, or reports. This error indicates that the date or time period specified in a transaction or report does not conform to the expected format or is outside the permissible range.
  Causes:
  
  Invalid Date Format: The date entered may not be in the correct format (e.g., DD/MM/YYYY vs. MM/DD/YYYY).
  Out of Range Dates: The date specified may fall outside the valid range defined in the system settings (e.g., fiscal year settings).
  System Configuration: The system may not be configured to accept certain date ranges due to business rules or settings.
  Missing Data: Required date fields may be left blank or not filled in correctly.
  Time Zone Issues: If the system is set to a specific time zone, discrepancies may arise if the date is entered in a different time zone.
  
  Solutions:
  
  Check Date Format: Ensure that the date is entered in the correct format as per the system's requirements.
  Verify Date Range: Check the date against the valid date ranges defined in the system. Make sure the date falls within the acceptable limits.
  Review System Settings: Consult with your SAP administrator to review the configuration settings related to date handling and fiscal periods.
  Fill Required Fields: Ensure that all mandatory date fields are filled in correctly and completely.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on date handling in your version of SAP CRM.
  Check User Authorizations: Ensure that the user has the necessary authorizations to access the data for the specified period.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator) or SE37 (Function Module).
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  Testing: If possible, test the input in a development or sandbox environment to replicate the issue and identify the root cause without affecting production data.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team for further investigation.