How To Fix CRM_IND_MESSAGE085 - Modify the copied header to make it unique

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IND_MESSAGE - Message class for Indirects

• Message number: 085

• Message text: Modify the copied header to make it unique

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IND_MESSAGE085 - Modify the copied header to make it unique ?

  The SAP error message CRM_IND_MESSAGE085, which states "Modify the copied header to make it unique," typically occurs in the context of creating or copying documents in SAP CRM (Customer Relationship Management). This error indicates that the system has detected a duplicate entry based on certain criteria, and it requires the user to modify the copied header to ensure that it is unique.
  Cause:
  
  Duplicate Key Fields: The error usually arises when the system identifies that the header information being copied contains key fields that must be unique (e.g., document number, reference number, etc.).
  Existing Records: There may already be an existing record in the database with the same key fields that the system uses to identify unique entries.
  Configuration Settings: Certain configurations in the CRM system may enforce uniqueness on specific fields, leading to this error when attempting to copy a document.
  
  Solution:
  
  Modify Key Fields: When you receive this error, you should modify the key fields in the header of the document you are trying to create or copy. This could involve changing the document number, reference number, or any other field that is required to be unique.
  Check Existing Records: Before copying, check the existing records to ensure that the values you are trying to use do not already exist. You can do this by searching for the document or record in the relevant transaction.
  Use a Different Template: If you are copying from a template or existing document, consider using a different document that does not conflict with existing records.
  Consult Configuration: If you are unsure which fields need to be unique, consult with your SAP administrator or check the configuration settings in the CRM system to understand the uniqueness constraints.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you navigate and troubleshoot issues related to document creation and copying (e.g., CRMD_ORDER, CRMD_ORDERADM_H).
  SAP Notes: Check for any SAP Notes related to CRM document management that may provide additional insights or solutions for this error.
  User Documentation: Review user manuals or documentation specific to your organization's SAP CRM implementation for guidelines on creating and managing documents.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.