How To Fix CRM_IND_MESSAGE084 - Cannot delete all records; at least one record should be retained

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IND_MESSAGE - Message class for Indirects

• Message number: 084

• Message text: Cannot delete all records; at least one record should be retained

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IND_MESSAGE084 - Cannot delete all records; at least one record should be retained ?

  The SAP error message CRM_IND_MESSAGE084 indicates that you are trying to delete all records from a certain dataset or table, but the system requires that at least one record must be retained. This is a common safeguard in SAP systems to prevent accidental loss of all data in a particular context.
  Cause:
  
  Data Integrity: The system is designed to maintain data integrity and prevent the complete deletion of records that may be necessary for historical or functional reasons.
  Business Logic: Certain business processes may require at least one record to remain for reporting, auditing, or operational purposes.
  Configuration Settings: The configuration of the CRM system may enforce rules that prevent the deletion of all records.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Retain at Least One Record: Modify your deletion request to ensure that at least one record remains in the dataset. This may involve selecting specific records to keep while deleting others.
  
  
  Review Deletion Logic: If you are using a program or transaction to delete records, check the logic to ensure it adheres to the requirement of retaining at least one record.
  
  
  Check Configuration: If you have access to the configuration settings, review them to understand the rules governing record deletion. You may need to consult with a functional consultant or system administrator.
  
  
  Use Transaction Codes: If you are using a specific transaction code to delete records, ensure you are following the correct procedure. For example, in CRM, you might be using transaction codes like CRMD_ORDER or similar.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the context in which you are encountering this error.
  
  
  Seek Help from SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support or your internal IT team for assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Logs: Review transaction logs or system messages for additional details that might help diagnose the issue.
  User Permissions: Ensure that you have the necessary permissions to delete records in the system, as restrictions may also lead to errors.
  
  By following these steps, you should be able to resolve the error and successfully manage your records in the SAP CRM system.