How To Fix CRM_IND_MESSAGE083 - The wholesaler account cannot be the same as the indirect account

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IND_MESSAGE - Message class for Indirects

• Message number: 083

• Message text: The wholesaler account cannot be the same as the indirect account

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IND_MESSAGE083 - The wholesaler account cannot be the same as the indirect account ?

  The SAP error message CRM_IND_MESSAGE083 indicates that there is a conflict in the account assignment within the SAP Customer Relationship Management (CRM) system. Specifically, it states that the wholesaler account cannot be the same as the indirect account. This typically occurs in scenarios where you are trying to create or modify a business partner or account relationship, and the system has detected that the accounts being assigned are identical, which is not allowed.
  Cause:
  
  Account Configuration: The wholesaler account and the indirect account are configured in such a way that they must be distinct. This is often due to business rules or system settings that prevent the same account from being used in multiple roles.
  Data Entry Error: There may have been a mistake during data entry where the same account number was inadvertently assigned to both the wholesaler and indirect account fields.
  Business Logic: The business logic in the CRM system may require that these accounts represent different entities or roles in the sales process.
  
  Solution:
  
  Check Account Assignments: Review the account assignments in the transaction or configuration where the error occurred. Ensure that the wholesaler account and the indirect account are different.
  Create or Select Different Accounts: If you are trying to assign the same account to both roles, you will need to create a new account for one of the roles or select an existing account that is different.
  Review Configuration Settings: If you have access to the configuration settings, check the settings related to account types and relationships to ensure they are set up correctly.
  Consult Documentation: Refer to SAP documentation or your organization's guidelines on account management to understand the requirements for wholesaler and indirect accounts.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  Related Information:
  
  Business Partner Roles: In SAP CRM, business partners can have multiple roles (e.g., customer, supplier, wholesaler). Each role may have specific requirements and restrictions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing business partner data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as there may be updates or fixes provided by SAP.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.