How To Fix CRM_IND_MESSAGE081 - Division description not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IND_MESSAGE - Message class for Indirects

• Message number: 081

• Message text: Division description not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IND_MESSAGE081 - Division description not found ?

  The SAP error message CRM_IND_MESSAGE081 with the description "Division description not found" typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find a valid description for a specified division in the system. This can happen for various reasons, such as missing configuration, incorrect data entry, or issues with master data.
  Causes:
  
  Missing Division Data: The division you are trying to use may not have been created or may not have a description assigned to it in the system.
  Incorrect Configuration: The division may not be properly configured in the system settings.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the relevant tables.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the division data.
  
  Solutions:
  
  
  Check Division Configuration:
  
  Go to the configuration settings in SAP and verify that the division in question is correctly defined.
  Ensure that the division has a valid description assigned to it.
  
  
  
  Maintain Master Data:
  
  Use transaction codes like OVX5 (for maintaining divisions) or SPRO (to access the configuration menu) to check if the division exists and has a description.
  If the division is missing, create it and provide the necessary details.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the master data to identify any discrepancies.
  Use transaction codes like SE16 to view the relevant tables (e.g., T001W for plant data) and ensure that the division is correctly listed.
  
  
  
  User Authorizations:
  
  Check if the user has the necessary authorizations to access the division data.
  If not, work with your SAP security team to grant the required permissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to CRM and divisions for any additional insights or troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, OVX5, and SE16 for configuration and data maintenance.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_IND_MESSAGE081 error in SAP.