How To Fix CRM_IND_MESSAGE080 - Distribution channel description not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IND_MESSAGE - Message class for Indirects

• Message number: 080

• Message text: Distribution channel description not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IND_MESSAGE080 - Distribution channel description not found ?

  The SAP error message "CRM_IND_MESSAGE080: Distribution channel description not found" typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find a description for a specified distribution channel. This can happen for various reasons, such as missing configuration, incorrect data entry, or issues with master data.
  Causes:
  
  Missing Distribution Channel: The distribution channel you are trying to use may not be defined in the system.
  Missing Description: The distribution channel exists, but its description is not maintained in the relevant language or is missing altogether.
  Incorrect Configuration: There may be issues with the configuration settings in the CRM system related to distribution channels.
  Master Data Issues: The master data for the distribution channel may not be properly set up or may have been deleted.
  
  Solutions:
  
  
  Check Distribution Channel Configuration:
  
  Go to the configuration settings in SAP (Transaction Code: SPRO).
  Navigate to the relevant path for defining distribution channels (e.g., Sales and Distribution > Master Data > Define Distribution Channels).
  Ensure that the distribution channel in question is defined and has a valid description.
  
  
  
  Maintain Distribution Channel Description:
  
  If the distribution channel exists but lacks a description, you can maintain it by going to the relevant transaction (e.g., Transaction Code: OVX5 for Sales Area).
  Ensure that the description is maintained in all necessary languages.
  
  
  
  Check Master Data:
  
  Verify that the master data for the distribution channel is correctly set up in the system.
  Use Transaction Codes like VD03 (Display Customer) or MVKE (Material Master Sales Data) to check if the distribution channel is correctly assigned.
  
  
  
  Language Settings:
  
  Ensure that the language settings in your user profile match the language in which the distribution channel description is maintained.
  
  
  
  Transport Requests:
  
  If the distribution channel was recently created or modified, ensure that the changes have been transported correctly to the relevant environment (e.g., from development to production).
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), OVX5 (Define Sales Area), and VD03 (Display Customer).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorizations: Ensure that you have the necessary authorizations to view and modify distribution channel settings.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP Basis or functional team for further investigation.