How To Fix CRM_IND_MESSAGE055 - Record ID &1: Product category validation failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IND_MESSAGE - Message class for Indirects

• Message number: 055

• Message text: Record ID &1: Product category validation failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IND_MESSAGE055 - Record ID &1: Product category validation failed ?

  The SAP error message CRM_IND_MESSAGE055, which states "Record ID &1: Product category validation failed," typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with the product category associated with a specific record. This error can arise during various processes, such as creating or updating a product, sales order, or service request.
  Cause:
  
  Invalid Product Category: The product category specified in the record does not exist or is not valid in the system.
  Missing Configuration: The product category may not be properly configured in the system, leading to validation failures.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the product category.
  Data Inconsistencies: There may be inconsistencies in the data related to the product category, such as missing mandatory fields or incorrect data types.
  
  Solution:
  
  Check Product Category: Verify that the product category specified in the record exists in the system. You can do this by navigating to the relevant configuration or master data transaction in SAP.
  Review Configuration: Ensure that the product category is properly configured. This includes checking that all required fields are filled out and that the category is active.
  Authorization Check: Confirm that the user has the necessary authorizations to access and modify the product category. This may involve checking user roles and permissions.
  Data Validation: Review the data associated with the record to ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the product category and its requirements.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to access and manage CRM orders and related data.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.