How To Fix CRM_IND_MESSAGE053 - Record ID &1: Enter either product group or product category

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IND_MESSAGE - Message class for Indirects

• Message number: 053

• Message text: Record ID &1: Enter either product group or product category

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IND_MESSAGE053 - Record ID &1: Enter either product group or product category ?

  The SAP error message CRM_IND_MESSAGE053 indicates that when trying to create or modify a record in the CRM system, the system requires either a product group or a product category to be specified, but neither has been provided. This error typically occurs in scenarios where product-related data is being processed, such as in sales orders, service orders, or product management.
  Cause:
  
  Missing Data: The most common cause of this error is that the user has not entered a product group or product category in the relevant fields.
  Configuration Issues: There may be configuration settings in the CRM system that require these fields to be mandatory, and they are not being populated correctly.
  Data Migration Issues: If data is being migrated from another system or uploaded in bulk, the required fields may not have been included in the data set.
  
  Solution:
  
  Enter Required Fields: Ensure that either the product group or product category is filled in when creating or modifying the record. Check the relevant fields in the transaction or screen you are working on.
  Check Configuration: Review the configuration settings in the CRM system to determine if the fields are set as mandatory. If necessary, adjust the configuration to allow for optional entries or ensure that the fields are populated correctly.
  Data Validation: If you are importing data, validate the data set to ensure that it includes the necessary fields and that they are populated correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the transaction or process you are working with, as there may be additional requirements or steps needed.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like CRM_ORDER, CRM_PRODUCT, or others related to product management.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access and modify product-related data.
  Testing: After making changes, test the process again to ensure that the error does not reoccur.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and data setup in your SAP environment.