How To Fix CRM_ICM_REL068 - Security Level

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REL - Message class for ICM relation

• Message number: 068

• Message text: Security Level

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL068 - Security Level ?

  The SAP error message CRM_ICM_REL068 typically relates to security level issues in the context of the Internet Communication Manager (ICM) within the SAP Customer Relationship Management (CRM) system. This error can occur when there are discrepancies in the security settings or when the system is unable to establish a secure connection due to misconfigurations.
  Cause:
  
  Security Level Mismatch: The error often arises when there is a mismatch between the security levels configured in the SAP system and those expected by the client or the communication partner.
  SSL Configuration Issues: If SSL (Secure Sockets Layer) is not properly configured, or if the certificates are not valid or expired, this can lead to security level errors.
  Authorization Issues: The user or service account may not have the necessary authorizations to access certain resources or perform specific actions.
  Network Issues: Problems with the network configuration, such as firewalls or proxies that block secure connections, can also trigger this error.
  
  Solution:
  
  Check Security Settings: Review the security settings in the SAP system. Ensure that the security levels configured in the ICM match those required by the client or communication partner.
  SSL Configuration: Verify the SSL configuration:
  
  Ensure that the SSL certificates are valid and not expired.
  Check the SSL settings in the ICM configuration (transaction RZ10 for profile parameters).
  Use transaction STRUST to manage and check the SSL certificates.
  
  
  User Authorizations: Ensure that the user or service account has the necessary authorizations. You can check this using transaction SU53 to analyze authorization failures.
  Network Configuration: Check the network configuration, including firewalls and proxies, to ensure that they are not blocking secure connections.
  Update SAP Notes: Check for any relevant SAP Notes that may address this specific error. Sometimes, applying a patch or update can resolve underlying issues.
  Consult Documentation: Refer to the SAP Help Portal or relevant documentation for detailed guidance on configuring ICM and SSL settings.
  
  Related Information:
  
  Transaction Codes: 
  
  RZ10 - Profile parameters for ICM.
  STRUST - SSL certificate management.
  SU53 - Authorization check.
  
  
  SAP Notes: Search for SAP Notes related to CRM_ICM_REL068 for specific fixes or recommendations.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to engage SAP support for further assistance.