How To Fix CRM_ICM_REL067 - Source Reliablity

CRM_ICM_REL067 - Overview

• Message type: E = Error

• Message class: CRM_ICM_REL - Message class for ICM relation

• Message number: 067

• Message text: Source Reliablity

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL067 - Source Reliablity ?

  The SAP error message CRM_ICM_REL067 typically relates to issues with source reliability in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with interaction center (IC) functionalities. This error can occur when the system is unable to determine the reliability of the source of data or transactions, which can affect the processing of customer interactions.
  
  Cause:
  
  Data Inconsistency: The source of the data may not be reliable due to inconsistencies or missing information in the master data or transaction data.
  
  Configuration Issues: Incorrect configuration settings in the CRM system or in the interaction center can lead to this error.
  Authorization Problems: The user may not have the necessary authorizations to access or process the data from the source.
  System Integration Issues: Problems with integration between different SAP modules or external systems can lead to reliability issues.
  
  
  Solution:
  
  Check Data Consistency: Review the master data and transaction data for any inconsistencies or missing information.