How To Fix CRM_ICM_REL070 - Expunge Date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REL - Message class for ICM relation

• Message number: 070

• Message text: Expunge Date

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL070 - Expunge Date ?

  The SAP error message CRM_ICM_REL070, which relates to the "Expunge Date," typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with interaction records or service requests. This error can arise due to various reasons, often related to data integrity or configuration issues.
  Cause:
  
  Invalid Expunge Date: The error may occur if the expunge date set for a record is invalid or falls outside acceptable parameters (e.g., a date in the past).
  Configuration Issues: There may be configuration settings in the CRM system that are not aligned with the expected values for expunge dates.
  Data Integrity Issues: There could be inconsistencies in the data that lead to the system being unable to process the expunge date correctly.
  Authorization Issues: The user may not have the necessary permissions to perform actions related to the expunge date.
  
  Solution:
  
  Check Expunge Date: Verify the expunge date set for the record in question. Ensure that it is a valid date and falls within the acceptable range.
  Review Configuration: Check the configuration settings related to interaction records and expunge dates in the CRM system. Ensure that they are set correctly.
  Data Validation: Perform a data validation check to ensure that there are no inconsistencies or errors in the records that could be causing the issue.
  User Permissions: Ensure that the user has the necessary permissions to access and modify the records related to the expunge date.
  Consult Documentation: Refer to SAP documentation or notes related to CRM error messages for any specific guidance or patches that may address this issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM and interaction management, as they may help in troubleshooting.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the CRM_ICM_REL070 error and implement a suitable solution.