How To Fix CRM_ICM_REL022 - Source and/or target entity is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REL - Message class for ICM relation

• Message number: 022

• Message text: Source and/or target entity is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL022 - Source and/or target entity is missing ?

  The SAP error message CRM_ICM_REL022, which states "Source and/or target entity is missing," typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with interaction center (IC) functionalities. This error indicates that the system is unable to find the necessary source or target entities required for a specific operation, such as creating or processing a transaction.
  Causes:
  
  Missing Data: The most common cause is that the required source or target entity (like a business partner, transaction, or document) is not available in the system.
  
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to this error, especially if the relationships between entities are not properly defined.
  Authorization Issues: Lack of proper authorizations for the user trying to access or manipulate the entities can also result in this error.
  Data Inconsistencies: If there are inconsistencies in the data model or if the data has been corrupted, it may