How To Fix CRM_ICM_REL020 - Enter '&1' as the source entity and '&2' as the target entity

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REL - Message class for ICM relation

• Message number: 020

• Message text: Enter '&1' as the source entity and '&2' as the target entity

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL020 - Enter '&1' as the source entity and '&2' as the target entity ?

  The SAP error message CRM_ICM_REL020 typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with relationships between different entities (such as business partners, products, or other objects). The message indicates that there is an issue with the source and target entities specified in a relationship operation.
  Cause:
  The error message is triggered when the system expects a valid source entity and a valid target entity to be specified, but either one or both of them are missing or incorrectly defined. This can happen due to:
  
  Incorrect Input: The user may have entered invalid or non-existent entity identifiers.
  Missing Data: The required entities may not have been created or activated in the system.
  Configuration Issues: There may be issues with the configuration of the relationship types or the entities involved.
  Authorization Issues: The user may not have the necessary permissions to access or manipulate the specified entities.
  
  Solution:
  To resolve the CRM_ICM_REL020 error, you can take the following steps:
  
  Verify Entity Identifiers: Check the source and target entity identifiers you are trying to use. Ensure they are correct and exist in the system.
  Create Missing Entities: If the entities do not exist, create them in the system. This may involve creating business partners, products, or other relevant objects.
  Check Configuration: Review the configuration settings for the relationship types in the CRM system. Ensure that the relationships are properly defined and that the entities are compatible.
  Review Authorizations: Ensure that the user has the necessary authorizations to access and manipulate the specified entities. You may need to consult with your system administrator to check user roles and permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the entities and relationships you are working with.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) or CRMD_ORDER (CRM Order Management) to manage entities and relationships.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to this error message.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_ICM_REL020 error in your SAP system.