How To Fix CRM_ICM_REL018 - Unable to copy the reliability data of the relationship

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REL - Message class for ICM relation

• Message number: 018

• Message text: Unable to copy the reliability data of the relationship

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL018 - Unable to copy the reliability data of the relationship ?

  The SAP error message CRM_ICM_REL018, which states "Unable to copy the reliability data of the relationship," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with copying or transferring reliability data related to a business relationship. This can happen during various processes, such as data migration, relationship creation, or updates.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data that is being copied, such as missing or incorrect entries in the source or target systems.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the reliability data.
  Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly, preventing the copying of reliability data.
  Technical Errors: There could be underlying technical issues, such as database locks or system performance problems, that are preventing the operation from completing successfully.
  
  Solutions:
  
  Check Data Consistency: Review the data in both the source and target systems to ensure that all required fields are populated and that there are no inconsistencies.
  Review Authorizations: Ensure that the user executing the operation has the necessary authorizations to access and modify the reliability data.
  Configuration Review: Check the configuration settings related to the relationship and reliability data in the CRM system. Ensure that all necessary settings are correctly configured.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Notes for any known issues or patches related to this error message.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_RELATIONSHIP, or others that may be involved in the process where the error occurs.
  Documentation: Review the official SAP documentation for CRM and relationship management to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.