How To Fix CRM_ICM_REL016 - Relationship change history failed for &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REL - Message class for ICM relation

• Message number: 016

• Message text: Relationship change history failed for &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL016 - Relationship change history failed for &1 ?

  The SAP error message CRM_ICM_REL016, which states "Relationship change history failed for &1," typically occurs in the context of the SAP Customer Relationship Management (CRM) module when there is an issue with updating or maintaining the relationship change history for a specific object (indicated by &1).
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data related to the relationship being updated. This could be due to missing or incorrect entries in the database.
  Authorization Issues: The user may not have the necessary authorizations to perform the operation related to the relationship change.
  System Configuration: There may be configuration issues in the CRM system that prevent the relationship change history from being updated correctly.
  Technical Errors: There could be underlying technical issues, such as database locks, system performance problems, or bugs in the CRM application.
  
  Solutions:
  
  Check Data Consistency: Verify the data related to the relationship. Ensure that all necessary fields are filled out correctly and that there are no missing entries.
  Review Authorizations: Ensure that the user has the appropriate authorizations to make changes to the relationship. This can be checked in the user roles and profiles.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the failure.
  Configuration Review: Review the configuration settings related to relationship management in the CRM system. Ensure that all necessary settings are correctly configured.
  Database Locks: Check for any database locks that might be preventing the update. You can use transaction SM12 to view and manage locks.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that might address this specific error. There may be patches or updates available that resolve known issues.
  Technical Support: If the issue persists, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM12 (Display and Delete Locks), and SE80 (Object Navigator) for debugging.
  Documentation: Review SAP documentation related to CRM relationship management for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.