How To Fix CRM_ICM_REL023 - Source and/or target entity type is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REL - Message class for ICM relation

• Message number: 023

• Message text: Source and/or target entity type is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL023 - Source and/or target entity type is missing ?

  The SAP error message CRM_ICM_REL023, which states "Source and/or target entity type is missing," typically occurs in the context of the SAP Customer Relationship Management (CRM) system when there is an issue with the configuration or data related to entity relationships. This error can arise in various scenarios, such as when trying to create or manage relationships between different entities (like business partners, products, etc.) in the CRM system.
  Causes:
  
  Missing Configuration: The source or target entity type may not be properly configured in the system. This could be due to missing entries in the customizing settings for entity types.
  Data Inconsistency: There may be inconsistencies in the data being used, such as missing or incorrect entity type definitions.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain entity types, leading to this error.
  Incorrect Relationship Type: The relationship type being used may not be valid for the specified source or target entity types.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the customizing settings in SAP (transaction code SPRO) and verify the configuration for the relevant entity types. Ensure that both the source and target entity types are defined correctly.
  Check the relationship types and ensure that they are correctly set up to link the specified entity types.
  
  
  
  Validate Data:
  
  Review the data being used in the transaction that triggered the error. Ensure that the source and target entities are correctly defined and exist in the system.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the details of the entities involved.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access and manipulate the entity types involved. This can be checked in the user roles and profiles.
  
  
  
  Check Relationship Types:
  
  Verify that the relationship type being used is appropriate for the source and target entity types. You can check this in the customizing settings as well.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM entity types and relationships for any specific guidance or known issues.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the error is occurring. This may require technical expertise.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the CRM_ICM_REL023 error and implement a suitable solution.