How To Fix CRM_ICM_REC_UI028 - Parameter &1 is not provided

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REC_UI - Records Management Integration

• Message number: 028

• Message text: Parameter &1 is not provided

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REC_UI028 - Parameter &1 is not provided ?

  The SAP error message "CRM_ICM_REC_UI028 Parameter &1 is not provided" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with the Interaction Center (IC) or related user interfaces. This error indicates that a required parameter is missing in the context of a transaction or function call.
  Cause:
  
  Missing Parameter: The error is primarily caused by a missing or incorrectly configured parameter that the system expects to be provided for a specific operation or function.
  Configuration Issues: There may be issues in the configuration of the CRM system, such as missing settings in the customizing or master data.
  User Input: The user may not have filled in all the required fields in a form or transaction.
  System Bugs: Occasionally, this error can arise from bugs in the software or inconsistencies in the system.
  
  Solution:
  
  Check Required Fields: Ensure that all required fields in the transaction or form are filled out correctly. Look for any fields that may be marked as mandatory.
  Review Configuration: Check the configuration settings in the CRM system to ensure that all necessary parameters are defined and correctly set up.
  Debugging: If you have access to debugging tools, you can trace the execution to identify where the parameter is expected and why it is not being provided.
  Consult Documentation: Refer to SAP documentation or notes related to the specific transaction or function you are using to understand the required parameters.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or a more complex issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to the Interaction Center and CRM functionalities, as they may provide additional context for the error.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to perform the action that triggered the error.
  System Logs: Check system logs (transaction SLG1) for additional error messages or warnings that may provide more context about the issue.
  Testing in Different Environments: If possible, test the same transaction in a different environment (e.g., development or quality assurance) to see if the issue is environment-specific.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.