How To Fix CRM_ICM_REL002 - Expunge date is in the past for '&1 &2 &3'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REL - Message class for ICM relation

• Message number: 002

• Message text: Expunge date is in the past for '&1 &2 &3'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL002 - Expunge date is in the past for '&1 &2 &3' ?

  The SAP error message CRM_ICM_REL002, which states "Expunge date is in the past for '&1 &2 &3'," typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with interaction records or similar objects that have a defined expiration or validity period.
  Cause:
  The error indicates that the expunge date (the date after which the record is considered expired or no longer valid) for the specified object (represented by '&1 &2 &3') is set to a date that is earlier than the current date. This means that the system is trying to process or access a record that is no longer valid due to its expiration date being in the past.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Expunge Date: 
  
  Identify the specific record or object that is causing the error. The placeholders '&1', '&2', and '&3' will typically represent the object type, ID, or other relevant identifiers.
  Access the record in the SAP system and check the expunge date field.
  
  
  
  Update the Expunge Date:
  
  If the record is still relevant and should not be expired, update the expunge date to a future date. This can usually be done through the relevant transaction or by modifying the record in the database.
  
  
  
  Delete or Archive Expired Records:
  
  If the record is indeed expired and no longer needed, consider deleting or archiving it according to your organization's data management policies.
  
  
  
  Review Business Logic:
  
  If this error occurs frequently, review the business logic or processes that set the expunge date. Ensure that records are being managed correctly and that expiration dates are set appropriately based on business requirements.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more specific guidance related to the CRM module and the handling of interaction records.
  
  
  
  Contact SAP Support:
  
  If the issue persists or if you need further assistance, consider reaching out to SAP support for help with the specific error and your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you manage interaction records, such as CRM_ORDER, CRM_IC, or others depending on your specific use case.
  Data Retention Policies: Understand your organization's data retention policies to ensure compliance when managing expired records.
  System Configuration: Review the configuration settings in your SAP system that pertain to record management and expiration settings.
  
  By following these steps, you should be able to address the CRM_ICM_REL002 error effectively.