How To Fix CRM_ICM_REC_UI026 - You are not authorized to choose a target folder for filing

CRM_ICM_REC_UI026 - Overview

• Message type: E = Error

• Message class: CRM_ICM_REC_UI - Records Management Integration

• Message number: 026

• Message text: You are not authorized to choose a target folder for filing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REC_UI026 - You are not authorized to choose a target folder for filing ?

  The SAP error message CRM_ICM_REC_UI026 indicates that a user does not have the necessary authorization to select a target folder for filing in the SAP CRM system. This typically occurs in the context of the Interaction Center (IC) when a user attempts to file documents or records but lacks the required permissions.
  
  Cause:
  The primary cause of this error is related to authorization settings in the SAP system. Specifically, the user may not have the appropriate roles or authorizations assigned to them that allow access to the target folder or the filing functionality.
  
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check User Authorizations:
  
  Verify the user's roles and authorizations in the SAP system. This can be done by using transaction code SU01 (User Maintenance) to check the user's profile.
  Ensure that the user has the necessary authorizations related to the filing functionality in the CRM system.
  
  
  
  Assign Required Roles:
  
  If the user lacks the necessary roles,