How To Fix CRM_ICM_REC_UI025 - You are not authorized to file

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REC_UI - Records Management Integration

• Message number: 025

• Message text: You are not authorized to file

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REC_UI025 - You are not authorized to file ?

  The SAP error message "CRM_ICM_REC_UI025: You are not authorized to file" typically indicates that the user does not have the necessary authorizations to perform a specific action within the SAP CRM (Customer Relationship Management) system, particularly related to filing or saving records.
  Cause:
  
  Authorization Issues: The user role assigned to the individual does not have the required permissions to file or save records in the CRM system.
  Missing Authorization Objects: Specific authorization objects related to CRM activities may not be assigned to the user’s role.
  Configuration Errors: There may be configuration issues in the CRM system that restrict access to certain functionalities.
  
  Solution:
  
  
  Check User Roles: Verify the roles assigned to the user in the SAP system. Ensure that the user has the appropriate roles that include permissions for filing or saving records.
  
  
  Review Authorization Objects: Check the relevant authorization objects that control access to the filing functionality. Common authorization objects in CRM include:
  
  CRM_ORDER: For order management
  CRM_UI: For user interface access
  CRM_AUTH: For general CRM authorizations
  
  
  
  Adjust Authorizations: If the user lacks the necessary authorizations, work with your SAP security team to adjust the roles or create a new role that includes the required permissions.
  
  
  Transaction SU53: After encountering the error, the user can execute transaction SU53 to display the last authorization check. This can provide insights into which specific authorization is missing.
  
  
  Consult Documentation: Refer to SAP documentation or the SAP Help Portal for detailed information on authorization management in CRM.
  
  
  Testing: After making changes to the user roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on the proper procedures for filing records in the CRM system to avoid unauthorized attempts.
  Audit Logs: Review audit logs to identify any patterns or repeated occurrences of this error, which may indicate broader authorization issues.
  
  If the problem persists after following these steps, it may be necessary to engage with SAP support for further assistance.