How To Fix CRM_ICM_REC_UI023 - Entry too long in 'Folder' field

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REC_UI - Records Management Integration

• Message number: 023

• Message text: Entry too long in 'Folder' field

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REC_UI023 - Entry too long in 'Folder' field ?

  The SAP error message CRM_ICM_REC_UI023, which states "Entry too long in 'Folder' field," typically occurs when the input data exceeds the maximum allowed length for a specific field in the SAP system. This error is commonly encountered in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with interaction records or similar data entries.
  Cause:
  
  Field Length Exceeded: The most common cause of this error is that the data being entered into the 'Folder' field exceeds the predefined character limit set in the SAP system. Each field in SAP has a maximum length, and if the input exceeds this limit, the system will throw an error.
  Data Migration Issues: If data is being migrated from another system or imported in bulk, it may contain longer entries than the target field can accommodate.
  User Input Error: Users may inadvertently enter too much information into the field, leading to this error.
  
  Solution:
  
  Check Field Length: Verify the maximum allowed length for the 'Folder' field in the relevant table or data structure. This can usually be found in the data dictionary (transaction SE11) or by consulting the SAP documentation.
  Trim Input Data: Ensure that the data being entered into the 'Folder' field does not exceed the maximum length. If necessary, truncate or abbreviate the input to fit within the allowed limit.
  Data Validation: Implement validation checks in the user interface or during data entry to prevent users from entering data that exceeds the field length.
  Review Data Migration Processes: If the error arises during data migration, review the data mapping and transformation processes to ensure that data conforms to the target field specifications.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this issue or provide additional guidance.
  
  Related Information:
  
  Field Specifications: You can find the specifications for the 'Folder' field in the relevant data model or table definition.
  SAP Documentation: Refer to the official SAP documentation for CRM for more details on field limitations and best practices for data entry.
  User Training: Providing training to users on the correct data entry practices can help minimize the occurrence of this error.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.