How To Fix CRM_ICM_REC_CUST006 - Element type & does not exist (RMS ID &)

CRM_ICM_REC_CUST006 - Overview

• Message type: E = Error

• Message class: CRM_ICM_REC_CUST - ICM Record: Messages for Customizing

• Message number: 006

• Message text: Element type & does not exist (RMS ID &)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REC_CUST006 - Element type & does not exist (RMS ID &) ?

  The SAP error message CRM_ICM_REC_CUST006 with the description "Element type & does not exist (RMS ID &)" typically occurs in the context of SAP Customer Relationship Management (CRM) and is related to the interaction center (IC) or the integration with the Retail Management System (RMS). This error indicates that the system is trying to access a specific element type that is not defined or does not exist in the system.
  
  Cause:
  
  Missing Configuration: The element type referenced in the error message may not be configured in the system. This could be due to missing entries in the relevant customizing tables.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the database that the system is trying to access.
  Integration Issues: If there is an integration between CRM and another system (like RMS), there may be issues with the data transfer or mapping between the systems.
  Incorrect RMS ID: