How To Fix CRM_ICM_REC_UI000 - Could not upload new attachment

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REC_UI - Records Management Integration

• Message number: 000

• Message text: Could not upload new attachment

What causes this issue?

No valid value has been entered in the <LS>Upload Document from Local
Hard Disk </>field.

System Response

The system cannot attach the document.

How to fix this error?

Use the search help to select a valid file path. Make sure that the
selected file is not empty.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REC_UI000 - Could not upload new attachment ?

  The SAP error message CRM_ICM_REC_UI000: Could not upload new attachment typically occurs in the SAP Customer Relationship Management (CRM) system when there is an issue with uploading attachments to a business object, such as a service request or a sales order. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  File Size Limitations: The file you are trying to upload may exceed the maximum file size limit set in the system.
  File Type Restrictions: The file type you are attempting to upload may not be allowed by the system configuration.
  Authorization Issues: The user may not have the necessary permissions to upload attachments.
  Network Issues: There may be network connectivity problems that prevent the file from being uploaded.
  System Configuration: Incorrect configuration settings in the SAP system related to document management or attachment handling.
  Temporary System Issues: The SAP system may be experiencing temporary issues or downtime.
  
  Solutions:
  
  Check File Size: Ensure that the