How To Fix CRM_ICM_REC_CUST003 - No record model found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REC_CUST - ICM Record: Messages for Customizing

• Message number: 003

• Message text: No record model found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REC_CUST003 - No record model found ?

  The SAP error message CRM_ICM_REC_CUST003: No record model found typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find a specific record model that is required for processing a transaction or operation. This can happen for various reasons, including configuration issues, missing data, or incorrect settings.
  Causes:
  
  Missing Record Model: The specific record model that the system is trying to access does not exist in the database.
  Incorrect Configuration: The configuration settings for the CRM system may not be set up correctly, leading to the inability to locate the required record model.
  Authorization Issues: The user may not have the necessary authorizations to access the record model.
  Data Inconsistencies: There may be inconsistencies or corruption in the data that prevent the system from retrieving the record model.
  System Updates or Changes: Recent updates or changes to the system may have affected the availability of the record model.
  
  Solutions:
  
  
  Check Record Model Configuration:
  
  Navigate to the relevant configuration settings in the SAP CRM system and verify that the record model is defined correctly.
  Ensure that the record model is active and properly linked to the relevant business processes.
  
  
  
  Create or Activate Record Model:
  
  If the record model is missing, you may need to create it or activate it in the system. This can typically be done through the customizing settings in the SAP CRM.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the record model.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify and resolve any inconsistencies in the database that may be causing the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error message. SAP frequently updates its documentation and provides solutions for known issues.
  
  
  
  System Logs and Traces:
  
  Review system logs and traces to gather more information about the error. This can help identify the root cause and provide insights into how to resolve it.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs and configuration settings.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as SPRO for configuration, SE11 for data dictionary, and SE80 for object navigator.
  Documentation: Review the official SAP documentation for CRM and ICM (Internet Communication Manager) for more insights into record models and their configurations.
  Community Forums: Engage with SAP community forums and user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CRM_ICM_REC_CUST003 error in your SAP system.