How To Fix CRM_ICM_REC301 - Printing of objects of semantic type &1 not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REC - Messages for Record and Document API

• Message number: 301

• Message text: Printing of objects of semantic type &1 not supported

What causes this issue?

Printing failed because the semantic type of the object is not
supported.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Only objects of one of the following semantic types are supported for
printing:
RECORD: Investigation Record
DOCUMENT: Investigation Document
POST: Incoming Post Item

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REC301 - Printing of objects of semantic type &1 not supported ?

  The SAP error message "CRM_ICM_REC301 Printing of objects of semantic type &1 not supported" typically occurs in the context of the SAP Customer Relationship Management (CRM) system when there is an attempt to print an object that is not supported for printing based on its semantic type.
  Cause:
  
  Unsupported Semantic Type: The error indicates that the object you are trying to print has a semantic type that is not configured or supported for printing in the system.
  Configuration Issues: There may be a lack of configuration in the system for the specific semantic type you are trying to print.
  Missing Print Layout: The print layout or form associated with the semantic type may not be defined or may be missing.
  Authorization Issues: There could be authorization issues preventing the printing of certain objects.
  
  Solution:
  
  Check Semantic Type: Identify the semantic type of the object you are trying to print. You can do this by checking the object details in the CRM system.
  Review Configuration: Ensure that the semantic type is properly configured for printing. This may involve checking the customizing settings in the CRM system.
  Define Print Layout: If the print layout for the specific semantic type is missing, you may need to create or define it using transaction codes like SMARTFORMS or SFP (for Adobe Forms).
  Check Authorizations: Ensure that the user has the necessary authorizations to print the object. This can be checked in the user roles and authorizations.
  Consult Documentation: Refer to SAP documentation or notes related to the specific semantic type for any additional configuration or requirements.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it involves a specific customization or a bug.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders, and SMARTFORMS or SFP for managing print layouts.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional guidance on configuring print settings for CRM objects.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_ICM_REC301 error message.