How To Fix CRM_ICM_REC200 - E-mail not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REC - Messages for Record and Document API

• Message number: 200

• Message text: E-mail not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REC200 - E-mail not found ?

  The SAP error message "CRM_ICM_REC200 E-mail not found" typically occurs in the context of the SAP Customer Relationship Management (CRM) system when the system is unable to find an email address associated with a particular business partner or contact. This can happen during various processes, such as sending emails or notifications.
  
  Cause:
  
  Missing Email Address: The most common cause is that the email address for the business partner or contact is not maintained in the system.
  Incorrect Business Partner Data: The business partner data may be incomplete or incorrectly configured.
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues leading to missing data.
  User Authorization: The user may not have the necessary authorizations to access the email address of the business partner.
  
  
  Solution:
  
  
  Check Business Partner Data:
  
  Navigate to the business partner transaction (e.g., transaction code BP).
  Search for the relevant business partner and check the "Contact Person" or "General