How To Fix CRM_ICM_INT021 - &1 posting called

CRM_ICM_INT021 - Overview

• Message type: E = Error

• Message class: CRM_ICM_INT - Message class for ICM BDOC

• Message number: 021

• Message text: &1 posting called

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_INT021 - &1 posting called ?

  The SAP error message CRM_ICM_INT021 typically indicates an issue related to the integration of the CRM (Customer Relationship Management) system with the ICM (Interaction Center Management) or other related components. The error message often points to a problem with the posting of data, which could be due to various reasons.
  
  Cause:
  
  Data Inconsistency: There may be inconsistencies in the data being posted, such as missing mandatory fields or incorrect data formats.
  
  Configuration Issues: Incorrect configuration settings in the CRM or ICM system can lead to posting errors.
  Authorization Problems: The user may not have the necessary authorizations to perform the posting action.
  System Errors: There could be underlying system errors or bugs that are causing the posting to fail.
  Integration Issues: Problems with the integration between different SAP modules or external systems can also lead to this error.
  
  
  Solution:
  
  Check Data: Review the data being posted for any inconsistencies or missing fields. Ensure that all mandatory fields are