How To Fix CRM_ICM_INT020 - Extraction update BAdI called

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_INT - Message class for ICM BDOC

• Message number: 020

• Message text: Extraction update BAdI called

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_INT020 - Extraction update BAdI called ?

  The SAP error message "CRM_ICM_INT020 Extraction update BAdI called" typically relates to issues in the extraction process of data in the SAP Customer Relationship Management (CRM) system, particularly when using Business Add-Ins (BAdIs) for data extraction.
  Cause:
  
  BAdI Implementation Issues: The BAdI (Business Add-In) that is supposed to handle the extraction process may not be implemented correctly or may have errors in the code.
  Data Inconsistencies: There may be inconsistencies or issues with the data being extracted, such as missing or incorrect data.
  Configuration Issues: The configuration settings for the extraction process may not be set up correctly, leading to failures during the extraction.
  Authorization Issues: The user executing the extraction may not have the necessary authorizations to perform the operation.
  
  Solution:
  
  
  Check BAdI Implementation: Review the implementation of the BAdI associated with the extraction process. Ensure that the code is correct and that all necessary methods are implemented.
  
  Use transaction SE18 to check the BAdI definition and SE19 to check the implementation.
  
  
  
  Debugging: If you have access to the system, you can debug the extraction process to identify where the error occurs. This can help pinpoint the exact issue in the BAdI implementation or data handling.
  
  
  Data Validation: Validate the data being extracted to ensure there are no inconsistencies or missing values. You may need to run reports or checks to identify problematic records.
  
  
  Configuration Review: Review the configuration settings related to the extraction process. Ensure that all necessary settings are correctly configured.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to perform the extraction. You can check this in transaction SU53 or by reviewing the user's roles and authorizations.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  Consult Documentation: Review the official SAP documentation for the CRM module and the specific BAdI to ensure that you are following the correct procedures.
  
  
  Related Information:
  
  BAdI Documentation: Familiarize yourself with the specific BAdI documentation to understand its purpose and how it should be implemented.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the "CRM_ICM_INT020 Extraction update BAdI called" error message.