How To Fix CRM_ICM_INT014 - &1 classic header updated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_INT - Message class for ICM BDOC

• Message number: 014

• Message text: &1 classic header updated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_INT014 - &1 classic header updated ?

  The SAP error message CRM_ICM_INT014 typically indicates an issue related to the update of the classic header in the SAP CRM (Customer Relationship Management) system. This error can occur in various scenarios, often related to the integration between different components or systems within the SAP landscape.
  Cause:
  The error message "CRM_ICM_INT014 &1 classic header updated" usually arises due to one of the following reasons:
  
  
  Data Inconsistency: There may be inconsistencies in the data being processed, which can prevent the system from updating the classic header correctly.
  
  
  Integration Issues: If there are issues with the integration between SAP CRM and other systems (like SAP ERP or third-party applications), it can lead to this error.
  
  
  Configuration Problems: Incorrect configuration settings in the CRM system or related components can also trigger this error.
  
  
  Authorization Issues: Lack of proper authorizations for the user trying to perform the operation can lead to this error.
  
  
  System Bugs: Occasionally, this error may be caused by bugs in the SAP software that require patches or updates.
  
  
  Solution:
  To resolve the CRM_ICM_INT014 error, you can follow these steps:
  
  
  Check Data Consistency: Verify the data being processed for any inconsistencies. Ensure that all required fields are filled out correctly and that there are no missing or incorrect values.
  
  
  Review Integration Settings: If the error is related to integration, check the configuration settings for the integration between SAP CRM and other systems. Ensure that all necessary connections and mappings are correctly set up.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the operation. You may need to consult with your SAP security team to verify user roles and permissions.
  
  
  Review Configuration: Check the configuration settings in the CRM system to ensure they are set up correctly. This may involve reviewing customizing settings related to the classic header.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes or patches that may address this specific error. SAP regularly releases updates and fixes for known issues.
  
  
  Debugging: If you have access to the development environment, you can debug the process to identify the exact point of failure. This may require technical expertise.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and integration scenarios for more detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like CRMD_ORDER) that may help you navigate and troubleshoot within the CRM system.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_ICM_INT014 error.