How To Fix CRM_ICM_CMG070 - There is no valid internal employee with appropriate authorization level

CRM_ICM_CMG070 - Overview

• Message type: E = Error

• Message class: CRM_ICM_CMG - Messages for ICM Cases & Leads

• Message number: 070

• Message text: There is no valid internal employee with appropriate authorization level

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_CMG070 - There is no valid internal employee with appropriate authorization level ?

  The SAP error message CRM_ICM_CMG070 indicates that there is no valid internal employee with the appropriate authorization level to perform a specific action in the SAP CRM system. This error typically arises in scenarios where user roles and authorizations are not properly configured or when the system cannot find a valid employee record for the user attempting to perform the action.
  Causes:
  
  Missing Employee Record: The user attempting the action does not have a corresponding employee record in the system.
  Authorization Issues: The user may not have the necessary authorizations assigned to their role to perform the action.
  Incorrect User Mapping: The user may not be correctly mapped to an employee in the system.
  Inactive Employee Status: The employee record may exist but is marked as inactive or not valid for the current context.
  Organizational Structure Issues: The user may not be part of the correct organizational unit that has the required authorizations.
  
  Solutions:
  
  
  Check Employee Record:
  
  Verify that