How To Fix CRM_ICM_CMG011 - &1 with ID &2 and partner function &3 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_CMG - Messages for ICM Cases & Leads

• Message number: 011

• Message text: &1 with ID &2 and partner function &3 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_CMG011 - &1 with ID &2 and partner function &3 does not exist ?

  The SAP error message CRM_ICM_CMG011 typically indicates that there is an issue related to a partner function in the context of the SAP Customer Relationship Management (CRM) system. This error suggests that a specific partner function associated with a business partner (like a customer or vendor) is not recognized or does not exist in the system.
  Cause:
  
  Missing Partner Function: The partner function specified in the error message does not exist in the system for the given business partner.
  Incorrect Configuration: The partner function may not be properly configured in the system, or it may not be assigned to the relevant business partner.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the partner function table or incorrect data entries.
  Custom Development: If there are custom developments or enhancements, they may not be handling partner functions correctly.
  
  Solution:
  
  
  Check Partner Function Configuration:
  
  Go to the transaction code BP (Business Partner) and check the configuration of the business partner in question.
  Ensure that the partner function specified in the error message is correctly defined and assigned to the business partner.
  
  
  
  Verify Partner Function Assignment:
  
  Check if the partner function is assigned to the relevant business partner in the partner determination procedure.
  Ensure that the partner function is active and valid for the business partner type.
  
  
  
  Review Customizations:
  
  If there are any custom developments or enhancements, review the code to ensure that it correctly handles partner functions.
  Check if any recent changes were made that could have affected partner function assignments.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the business partner data to identify any discrepancies.
  Use transaction codes like BP or SE16N to view the relevant tables and check for missing or incorrect entries.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional insights or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: BP (Business Partner), SE16N (Data Browser), SM21 (System Log), SLG1 (Application Log).
  Tables: Check relevant tables such as BUT000 (Business Partner: General Data), BUT020 (Business Partner: Roles), and BUT050 (Business Partner: Relationships).
  SAP Notes: Search for SAP Notes related to CRM and partner functions for any patches or updates that may address the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_ICM_CMG011 error message.