How To Fix CRM_ICM_CMG010 - Cannot assign a time; enter a date first

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_CMG - Messages for ICM Cases & Leads

• Message number: 010

• Message text: Cannot assign a time; enter a date first

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_CMG010 - Cannot assign a time; enter a date first ?

  The SAP error message CRM_ICM_CMG010 with the description "Cannot assign a time; enter a date first" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with date and time fields in transactions or data entries.
  Cause:
  This error arises when a user attempts to enter a time value without first specifying a date. In SAP, date and time fields are often interdependent, and the system requires a valid date to be entered before a time can be assigned. This is particularly relevant in scenarios such as scheduling appointments, setting deadlines, or creating events where both date and time are necessary.
  Solution:
  To resolve this error, follow these steps:
  
  
  Check Input Fields: Ensure that you have entered a valid date in the appropriate date field before attempting to enter a time. The date should be in the correct format as per your system's configuration (e.g., DD/MM/YYYY or MM/DD/YYYY).
  
  
  Enter Date First: If you have not yet entered a date, do so first. After entering a valid date, you should then be able to enter the corresponding time without encountering the error.
  
  
  Validation: After entering both the date and time, validate the entries to ensure they are correct and meet any business rules or constraints defined in your SAP system.
  
  
  Check for Customizations: If the issue persists, check if there are any custom validations or enhancements in your SAP system that might be affecting the date and time entry process.
  
  
  Consult Documentation: If you are unsure about the date and time formats or the specific fields required, refer to the SAP documentation or user guides related to the CRM module.
  
  
  User Training: If this error is common among users, consider providing training or guidance on the correct process for entering date and time values in the system.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes in CRM that involve date and time entries, such as creating activities, appointments, or service requests.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to perform the actions related to date and time entries.
  
  By following these steps, you should be able to resolve the CRM_ICM_CMG010 error and successfully enter the required date and time in your SAP CRM system.