How To Fix CRM_ICM_ACTIVITY006 - Data contains errors and cannot be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_ACTIVITY - Message class for ICM Activity

• Message number: 006

• Message text: Data contains errors and cannot be saved

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Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_ACTIVITY006 - Data contains errors and cannot be saved ?

  The SAP error message CRM_ICM_ACTIVITY006, which states "Data contains errors and cannot be saved," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with activities or interactions. This error indicates that there are validation issues with the data being processed, preventing it from being saved.
  Causes:
  
  Missing Required Fields: Certain mandatory fields may not be filled out, leading to validation errors.
  Data Format Issues: The data entered may not conform to the expected format (e.g., date formats, numeric values).
  Business Rules Violations: The data may violate specific business rules or constraints defined in the system.
  Inconsistent Data: There may be inconsistencies in the data, such as references to non-existent records or invalid relationships.
  Authorization Issues: The user may not have the necessary permissions to save the data.
  
  Solutions:
  
  Check Required Fields: Review the form or data entry screen to ensure all mandatory fields are filled out correctly.
  Validate Data Formats: Ensure that all data entries conform to the expected formats. For example, check date formats and ensure numeric fields do not contain invalid characters.
  Review Business Rules: Consult with your SAP administrator or business analyst to understand any specific business rules that may be causing the error.
  Check for Inconsistencies: Verify that all referenced data (e.g., customer IDs, product IDs) exists and is valid.
  User Authorization: Ensure that the user has the necessary permissions to perform the action. If not, contact your system administrator to adjust the user roles or permissions.
  Debugging: If you have access to debugging tools, you can trace the process to identify the exact point of failure.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER for managing activities.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Documentation: Review SAP documentation for CRM activities to understand the data requirements and constraints better.
  
  If the issue persists after checking the above points, it may be beneficial to involve your SAP support team or consult with SAP directly for further assistance.