How To Fix CRM_ICI010 - Enter a start date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICI - Message within ICI

• Message number: 010

• Message text: Enter a start date

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICI010 - Enter a start date ?

  The SAP error message CRM_ICI010, which states "Enter a start date," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with activities, appointments, or service requests that require a date to be specified.
  Cause:
  The error is triggered when a user attempts to create or modify an activity or service request without providing a required start date. This date is essential for scheduling and managing activities within the CRM system. The absence of a start date prevents the system from processing the request, as it cannot determine when the activity is supposed to begin.
  Solution:
  To resolve the CRM_ICI010 error, follow these steps:
  
  
  Identify the Context: Determine where you are in the CRM application when the error occurs (e.g., creating a service request, scheduling an appointment, etc.).
  
  
  Locate the Start Date Field: Look for the field labeled "Start Date" or similar in the form you are filling out.
  
  
  Enter a Valid Start Date: Input a valid date in the required format. Ensure that the date is in the future or within the acceptable range defined by your organization's policies.
  
  
  Check for Required Fields: Ensure that all other mandatory fields are filled out correctly, as sometimes the error may be related to other missing information.
  
  
  Save or Submit: After entering the start date and ensuring all required fields are filled, try to save or submit the form again.
  
  
  Related Information:
  
  Date Format: Be aware of the date format required by your SAP system (e.g., DD/MM/YYYY or MM/DD/YYYY) to avoid further errors.
  User Permissions: Ensure that you have the necessary permissions to create or modify the activity or service request.
  System Configuration: If the issue persists, it may be worth checking with your SAP administrator to ensure that there are no system configuration issues or customizations affecting the date fields.
  Documentation: Refer to SAP documentation or help resources for more detailed information on the specific transaction or module you are working with.
  
  If the problem continues after following these steps, consider reaching out to your IT support team or SAP support for further assistance.