How To Fix CRM_ICI012 - Enter a text in the "Text Search" field

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICI - Message within ICI

• Message number: 012

• Message text: Enter a text in the "Text Search" field

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICI012 - Enter a text in the "Text Search" field ?

  The SAP error message CRM_ICI012, which states "Enter a text in the 'Text Search' field," typically occurs in the context of the SAP Customer Relationship Management (CRM) system when a user attempts to perform a search operation without providing any input in the designated text search field.
  Cause:
  The error is triggered when the user tries to execute a search function (like searching for business partners, activities, or other CRM objects) without entering any search criteria in the "Text Search" field. The system requires at least some input to process the search request.
  Solution:
  To resolve this error, follow these steps:
  
  
  Enter Search Criteria: Make sure to input relevant text or keywords in the "Text Search" field before executing the search. This could be a name, ID, or any other relevant identifier that can help narrow down the search results.
  
  
  Check for Input Requirements: Ensure that the input meets any specific requirements or formats expected by the system. For example, some fields may require a minimum number of characters.
  
  
  Use Wildcards: If you are unsure of the exact text to enter, consider using wildcards (like *) to broaden your search. However, be aware of the system's limitations regarding wildcard usage.
  
  
  Review User Permissions: In some cases, user permissions may restrict access to certain search functionalities. Ensure that you have the necessary permissions to perform the search.
  
  
  Consult Documentation: If you are still facing issues, refer to the SAP documentation or help resources for more detailed guidance on the search functionality in your specific version of SAP CRM.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: If this error is common among users, consider providing training on how to effectively use the search functionalities in SAP CRM.
  System Configuration: If the issue persists, it may be worth checking the system configuration settings related to search functionalities to ensure they are set up correctly.
  
  If the problem continues after following these steps, it may be beneficial to contact your SAP support team for further assistance.