How To Fix CRM_ICI008 - Memory space is full

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICI - Message within ICI

• Message number: 008

• Message text: Memory space is full

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICI008 - Memory space is full ?

  The SAP error message CRM_ICI008, which indicates that "Memory space is full," typically occurs in the context of SAP CRM (Customer Relationship Management) when the system runs out of memory resources to handle the current operations. This can happen due to various reasons, such as high data volume, inefficient memory management, or configuration issues.
  Causes:
  
  High Data Volume: Large datasets being processed can consume significant memory.
  Memory Leaks: Inefficient coding or poorly optimized queries can lead to memory not being released properly.
  Configuration Issues: Incorrect settings in the SAP system can lead to inadequate memory allocation.
  Concurrent Users: A high number of concurrent users can lead to increased memory consumption.
  Background Jobs: Running multiple background jobs simultaneously can exhaust available memory.
  
  Solutions:
  
  
  Increase Memory Allocation:
  
  Adjust the memory settings in the SAP profile parameters (e.g., abap/heap_area_total, abap/heap_area_dia, abap/heap_area_nondia).
  Consult with your Basis team to determine the appropriate values based on your system's capacity.
  
  
  
  Optimize Code and Queries:
  
  Review custom code and queries for efficiency. Optimize them to reduce memory consumption.
  Use transaction ST22 to check for dumps and analyze the code that caused the memory issue.
  
  
  
  Monitor and Manage Background Jobs:
  
  Check for any long-running or resource-intensive background jobs and schedule them during off-peak hours.
  Use transaction SM37 to monitor and manage background jobs.
  
  
  
  Limit Concurrent Users:
  
  If possible, limit the number of concurrent users accessing the system during peak times.
  Implement load balancing if you have multiple application servers.
  
  
  
  Regular System Maintenance:
  
  Perform regular system maintenance tasks, such as database optimization and cleanup, to ensure efficient memory usage.
  Use transaction DB02 to monitor database performance and space usage.
  
  
  
  Check for Memory Leaks:
  
  Use transaction ST02 (Tune Summary) to analyze memory usage and identify potential memory leaks.
  Investigate and resolve any identified issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to CRM_ICI008 for any specific patches or updates that may address the issue.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have faced similar issues.
  Documentation: Refer to SAP documentation for best practices on memory management and performance tuning.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.